Web portal

ERP web portal becomes more patient-friendly : The Tribune India


Tribune press service

Naina Mishra

Chandigarh, October 22

Now, patients can download lab test reports to their mobile phone, view the department’s OPD schedule, and use the pre-registration feature on the official PGI website. It has been improved to make it more patient friendly.

For the convenience of patients, the OPD schedule by department has been added to the website. A patient, after selecting the service and category, can see the consultant’s name, OPD days and location.

Kumar Gaurav Dhawan, Deputy Director, PGI, said: “The website has been overhauled in the last two days only. It’s more patient friendly and now they can enjoy all the facilities without needing to ask anyone. The new website will inform the patient of the OPD schedule of each department and on each consultant. Lab reports can be downloaded easily and the pre-registration feature will now be easy. This will save patient waiting time.

On the day of pre-registration, a patient will need to obtain the “registration number” from a separate online registration desk from 8:00 a.m. to 11:00 a.m. Patients can register online up to 30 days in advance.

The PGI has also started the appointment facility in the plastic surgery department for patients in specialty clinics. Patients must go to the respective registration desk 15 minutes before the appointment time.

The new web portal also contains information regarding the consultant or unit on the OPD schedule. In case patients are unable to get pre-registration online on the desired date due to unavailability of quota, they can go to the hospital to register at the respective OPD registration desks .

OPD patients can also view their biochemistry, biophysics, endocrinology, parasitology and virology lab reports on the web portal by entering a code and generating an OTP.

What the updated portal offers

  • Reports from the biochemistry, biophysics, endocrinology, parasitology and virology laboratories will be available on the web portal
  • Pre-registration installation 30 days in advance
  • View department OPD calendar with consultant information, unit location